Online brand shoe store of El Dantés & 1TO3 & Roberto Botella - luxury shoes, high heels


Terms and Conditions

  • 1. Use of the Website.

ADMIGESTION S.L. as the owner of the website www.eldantesonline.com, offers products intended solely for end consumers, so this website will be considered exclusively for personal use.

  • 2.- Amendments

ADMIGESTION S.L. reserves the right to modify the products, prices, promotions and any other service offered on the website www.eldantesonline.com, without these modifications affecting any purchases that may already have been made at that time. It will be understood that the purchase has been made when it has been closed as stated in clause 5.

  • 3. Prices.

Every article’s prices are stated in the corresponding details. Users will have the option to check the price in the currencie EUR. These prices are considered to include VAT for sales made to every country in the European Union. Purchases made in countries outside the European Union must take into account that the corresponding customs costs will have to be paid to receive the order. Users can contact the customs offices in their country to find out the approximate cost of these tariffs and expenses.  

  • 4.- Delivery Method and Costs.

Delivery costs are not included in the prices stated on the website www.eldantesonline.com. The section “delivery costs”, which appears when a purchase is made, will inform users about the shipment method used, estimated delivery periods and the cost.

  • 5.- Making a Purchase

To make a purchase, users must select the products they are interested in and add them to the “shopping bag” following the steps specified on the website. Users will have the option to add or remove items from the shopping bag before proceeding with the purchase. After users have selected the items they are interested in, they can make the purchase using “order confirmation”. They will have to fill in a user registration form, which will request their personal data and delivery details for the products purchased. If users have registered previously, they can confirm this with their access code and corresponding security password. Once the user registration form has been filled in, the method of payment must be selected and these General Conditions of Purchase must be accepted, which will bring the purchase process to a close.

  • 6.- Methods of Payment

During the purchase process, users may select a method of payment from the ones listed below:

- Transfer in advance to the account number and bank details facilitated at the time.
- VISA or MASTERCARD credit cards via the B. SABADELL secure payment platform.
- Payment by PayPal

If users choose to pay with a credit card, they must enter their card details directly on the bank’s secure website. Therefore, www.eldantesonline.com will not have direct access to these data, not will it be responsible for them.

  • 7.- Returns

If for any reason users want to return part or all of the order received, they must contact us via the website www.eldantesonline.com in the section “Contact Us” or by sending an email to info@eldantesonline.com to obtain a return code after stating which product or products they wish to return, as well as the reason for this. This request must be made within a period of * calendar days from when the consumer receives the product. After the return code has been given, we will ensure that our transport agency picks up the item at the address stated on the user’s registration form as the “delivery address”. ADMIGESTION S.L. will cover the costs of returning the item via our transport agency. Optionally, users may choose any other return method, although, in this case, ADMIGESTION S.L. will not cover any of the costs of returning the item, nor be responsible for the loss or deterioration of the parcel. In all cases, users must ensure that the returned item is sent to:

ADMIGESTION S.L.
Severo Ochoa, 44 - Elche Parque Empresarial
03203 Elche (Alicante) SPAIN

After we have received the parcel in our warehouse, we will notify the user by email and the purchase amount will be returned, without including delivery costs, except in those cases in which the reason for the return is directly attributable to www.eldantesonline.com as a result of an error in the article sent or manufacture defect.

"For reasons of transportation and warehouse management, control returns department and account department, payment of the amount for refunds can take up to 15 working days."

  • 8.- Customer Service

If users have any questions, problems or complaints, they must contact our customer service department via the website in the “Contact Us” section or send us an email to info@eldantesonline.com and we will reply as soon as possible.

  • 9.- Liability, Applicable Legislation and Competent Jurisdiction.

ADMIGESTION S.L., as the owner of the website www.eldantesonline.com, cannot under any circumstances be considered as liable for damages of any kind that may be derived from the improper use of the products that are sold on this website. In any event, the liability of ADMIGESTION S.L. via its website www.eldantesonline.com will be limited to the amount of the purchase made.

Sales made on the website www.eldantesonline.com are subject to Spanish legislation.

In the event of a dispute, users can contact www.eldantesonline.com to try to come to an amicable agreement. Otherwise, the jurisdiction that applies will be the courts and tribunals of Elche (Alicante) Spain.

2012 © ADMIGESTION S.L. todos los derechos reservados.



Returns

If for any reason users want to return part or all of the order received, they must contact us via the website www.eldantesonline.com in the section “Contact Us” or by sending an email to info@eldantesonline.com saying the order number, after stating which product or products they wish to return, as well as the reason for this. This request must be made within a period of 15 calendar days from when the consumer receives the product.

After the return code has been given, we will ensure that our transport agency picks up the item at the address stated on the user’s registration form as the “delivery address”. ADMIGESTION S.L. will cover the costs of returning the item via our transport agency.

Optionally, users may choose any other return method, although, in this case, ADMIGESTION S.L. will not cover any of the costs of returning the item, nor be responsible for the loss or deterioration of the parcel. In all cases, users must ensure that the returned item is sent to:

ADMIGESTION S.L.
Severo Ochoa, 44 -Elche Parque Empresarial
03203 Elche (Alicante) SPAIN

After we have received the parcel in our warehouse, the purchase amount will be returned, without including delivery costs, except in those cases in which the reason for the return is directly attributable to www.eldantesonline.com as a result of an error in the article sent or manufacture defect.

"For reasons of transportation and warehouse management, control returns department and account department, payment of the amount for refunds can take up to 15 working days."

Information about sizes

The sizes available and their equivalence between European size (EU.), English size (UK) and

EUU.K.USA
3636
3747
3858
3969
40710
41811